The user uninstalls the Endpoint Security client: This can be by phone, text message, email, or in some other way. In Challenge from user, type the challenge number that the user gave you. In User Device, select the computer of the user. In User Logon Name, select the name of the user who wants to uninstall the Endpoint Security client. The Client Uninstall Remote Help window opens. In the SmartEndpoint main Menu, select Tools > Remote Help > Client Uninstall Remote Help. The administrator generates a Response and gives it to the user: Give the Challenge number to the administrator. The window has a Challenge field that contains a number with many digits, and a Response field that is blank. On the Windows computer, go to the Add or remove programs system setting, select the Endpoint Security, and click Uninstall.Ī Check Point Endpoint Security challenge-response window opens. The user starts the process to uninstall the Endpoint Security client: To allow a user to uninstall their Endpoint Security client using Challenge-Response: The default setting is 30 digits (High Security). Set the number of digits of the Response length. Select Uninstall client using challenge-response to allow users to uninstall their Endpoint Security clients using a challenge-response procedure.

In the Client Settings policy rule, in the Actions column, double-click Default installation and upgrade settings.

The administrator configures the Client Setting policy one-time only, for all users: Prerequisite for uninstalling using Challenge-Response: A challenge-response procedure validates the identity of the user on the remote computer. You can allow a user to uninstall the Endpoint Security client on their remote Windows computer without giving the client uninstall password to the user. Uninstalling the Endpoint Security Client Using Challenge-Response

Checkpoint endpoint client